16ports Analog USB Phone Call Recorder for PBX /Ext

Qihang Aegis AVL-U16B Telephone call recorder /  Voice logger allows the user to record conversations of maximum 16 Telephone lines or PBX Extensions  and store the records into the computer's hard drive though USB port. This combination of hardware and software of Qihang Aegis telephone call recorder is an ideal product to keep the track of conversations, stocking up the records, filtering desired result via advanced searching tool, monitoring online calls and myriads of other features.

Salient Features:

• Support POT/Analog Telephone Line/PBX Extn./Radio-Analog
• Supporting most major PBX systems such as Cisco, Avaya, , Nortel, Mitel, Panasonic, Matrix and NEC etc.
• Auto record of all incoming and outgoing call as compressed .wav files so you can hold recording database without taking up too much space in your computer
• Using Qihang Aegis voice Logger Online monitoring feature, supervisors or team leaders can select any agent or extension and monitor calls in progress
• Unanswered Call number if not attended
• Auto Recording Circularly: Qihang Aegis management software has the provision to caution the user by an alarm in terms of pop up on the screen, when memory reaches to the brink. When this happens, the user can free up the space by formatting previously unwanted files.
• .Qihang Aegis Analog line recorder has provision of Auto Gain Control and Auto Echo Cancellation circuit which provide best quality crystal clear voice recording
• Integration with third party software -You can integrate the voice logger with most third-party database or tool. With automatic archiving and backup support you can store your voice records efficiently on any third party database (My SQL , MS SQL, Access)
• LAN Base Client Software-Qihang Aegis telephone call recorder has provision of Client software it work on N numbers of PC Connected on LAN Network . Supporting multiple user access levels, the user interface helps supervisors, managers and top-level executives to review logged conversations, search and locate records and generate reports for further analysis.
• FTP auto backup-After open FTP setting, it can back up the recording file as secondary backup on other PC /server
• Note and Flag-Important call can be Flag/Tag for future reference. In addition, notes/remark can be added for each call record.
• Powerful search and reporting-Searching of Previous Call Data by phone number, time, date, Tag, Comment, Company Name or even by customer name through the context storage
• System Alert-Various alert notifications to avoid recording interruption
• AVL-U16B is Compatible with Aegis centralize management software (CMS) - CMS is suitable for multi location offices recording in centralize PC/Sever
• Export to excel- Single click for daily, weekly or monthly calls report in excel

• Our Logging systems can record a broad range of line types: Analog, proprietary digital PBX, T1/E1, GSM ,VOIP and Radio-analog
• Scalable and Flexible solutions. Our software capable to handle more hardware in single software
• Call Recording Software that is easy to install and carry user friendly features.
• Non-proprietary PC hardware for ease of maintenance and scaling. Our systems support hardware from several manufacturers. Allowing you the freedom to upgrade and expand with the hardware of your choice
• Not-restrictive licensing: You pay for it once and you own it. Software can be moved to another PC,
• Below 1% return rate in 10+ years of business
• Cutting edge Centralize management software for multi-locations offices
• Reliable systems running 24/7
• No mandatory yearly service contracts
• Remote client software

Easy to Use

Is ease of use important to your organization? our recording solutions are designed to be easy to learn and use. Our hardware is chosen for reliability and designed to integrate into your existing computer and telecom system. Our trained support staff will assist you each step of the way, making your new voice recorder operational and familiar.

Easy to Integrate and Scale

Qihang Aegis uses non-proprietary voice recording hardware that will easily integrate with your Windows PC environment. Maintenance is easy, without the need for specialized technicians. Recordings can be easily exported into industry standard WAV files making sharing telephone recordings via email easy. Aegis voice recording systems can scale quickly and easily, growing as you grow.

Cost Saving Options

Our prices on voice recording systems are among the best in the industry. Call an account manager for more details on this type of setup.. Qihang Aegis provide free online support for life time to existing customers.

Qihang Aegis provides telephone recording software and telephone recorders for a very large number of market segments. The following topics further explain the features and benefits that are specific to each industry.

• Government Sector
• Public Safety
• Transportation
• Call Center
• Financial Services
• Travel Agencies
• Banking Sector
• Service Orientated Companies

Call Recording for Government

Discover the exceptional benefits of Aegis call recording solutions for security and government agencies. Increase security by detecting and deterring inappropriate calls. Because of increased regulations, government agencies have a need for reliable call logging. Quick and easy call retrieval is essential.

Call Recording for Public Safety

Prevent and protect the public with the help of a Aegis call recording solution. When reliability is an absolute necessity, Aegis has the call recording solution that will sustain the needs of high demand systems. Maintenance free systems with non-stop recording. Fault tolerance and high reliability keep communications working 100% of the time. Quick and easy access to all recorded calls. Dispatch call evaluation that helps improve call taker performance and ease of use.

Call Recording for Transportation

The high growth industry of transportation needs the high reliability and large scalability of a Aegis call recording solution. Our quality monitoring is used in air, rail, road and water through infrastructure, vehicles, and operations. Voice recording in this industry is an ever growing necessity.

Call Recording for Call Centers

The implementation of a voice logger system will provide improved quality control, heightened dispute management, and a solid representation of all customer and agent correspondence. Aegis offers scalable call recording solutions for your growing call center. Our systems are compatible with most popular phone systems, Monitoring, Reporting and Quality control are key feature sets for rapidly training new agents and improving quality of service.

Call Recording for Financial Institutions

Secure all verbal transactions and meet compliance and legal recording requirements. Financial institutions are deciding on quality management and call recording solutions in an effort to enhance customer service quality. Regarding client orders in the markets of equity, bond, and other derivatives, the laws surrounding the recording of telephone conversations needs to be understood.
Are you required to record telephone calls? Contact us to discuss in detail how you can meet all your legal requirements and benefit from the various features offered in a call recording solution.